Help & Knowledge Base

Introduction - Most Asked Questions

With powerful tools and flexible plans, Fluent IMS has solutions for everyone. Whether you want to manage your in-house training, support tickets, calendars, documents, or a hub for your nonprofit, we have solutions for you. But it's not only what we do that sets us apart - it's how we do it.


Of course. If you find that Fluent IMS isn't working for you, you can cancel at any time with no obligation for further payments.

Fluent IMS is completely web based. As long as your device (computer, tablet, smart phone) has an internet connection - you will be able to login to your account from anywhere. No software to install, no integration needed ever!

Sure are. Go annual with Fluent IMS and your monthly price drops by 15%

Sure. You can upgrade to any Fluent IMS plan add users to your account, or downgrade your account at any time.

The Fluent IMS free trial gives you the opportunity to test drive all features in our managed IMS before you decide to buy (without even having to put a credit card down, mind you). If you want to demo Fluent IMS, give us a call at 1.855.358.3684 or fill out our demo request form located on any of our solutions pages and we'll make it happen.

Get setup in minutes with our 14-day free trial. After your trial has expired, we have several pricing plans for you to choose from in order to best suit the size and nature of your business.

Fluent IMS has made it easy. We give you all of the Apps and you choose which ones to use in your organization. All you need to choose is how many users will be a part of the system (e.g.: if you have 350 users, you will need our corporate plan). Should you ever need additional bandwidth, or disk space - add-ons can be purchased at any time!

Fluent IMS is web based software. This means there’s no installation required and it works with all operating systems (including Windows and macOS)! We host Fluent IMS so you don’t have to worry about installing, upgrading, or maintaining any software or web servers.